Effective Date: 2024/03/04

Welcome to the Privacy Policy of Nextiom (Pvt) Ltd (“Nextiom,” “We,” “Us”). This policy explains how we handle the personal information of users, clients and visitors on our website, located at https://nextiom.com. By using our site or services, you consent to the collection and use of your data as described in this policy. For any unclear terms mentioned in this policy, please refer to our Terms & Conditions.

Types of Data We Collect

We collect three types of data: Personal Data, Project Data and Usage Data.

Personal Data

Personal Data includes information such as your name, email address, phone number, billing and delivery address, and other identifiers. We request Personal Data in order to communicate with you, process orders and invoices, deliver Products, and for identification purposes. We may also use your email address to send updates or newsletters, but you can opt out at any time.

Payments made online are processed by third-party payment gateways. We do not store your card details.

Project Data

When you engage us for a service, you may share website, hosting or domain logins, files, content and business information. We use this only to carry out the work you have requested.

Usage Data

Usage Data tracks how you interact with our site, including your IP address, browser type, and pages visited. We use cookies and analytics tools to collect Usage Data in order to improve your experience. You can disable cookies in your browser, though some parts of the site may not work properly.

How We Use Your Data

We use the collected data to deliver our services and Products, process orders and payments, provide support and live chat, keep you updated on changes, maintain and improve our Website, and analyze usage to address technical issues promptly.

We retain Personal Data only as long as needed for these purposes, or as required by law for accounting and tax records. Project logins are used only for the duration of the work, and we recommend changing those passwords once it is complete. Usage Data is kept internally for analysis.

Data Transfers

Your Personal Data may be transferred to servers located outside your jurisdiction. By using our site, you indicate your consent to this transfer. We ensure that your data is handled in accordance with this Privacy Policy.

Data Security

We strive to use industry best practices to protect your data, but we cannot guarantee the full security of online transmissions. We keep your Personal Data confidential and do not sell it or share it with third parties, other than the Service Providers described below or where required by law. Please be aware that no method of transmission over the internet or electronic storage is completely secure.

Third Party Service Providers

We may engage third party Service Providers, such as hosting companies, payment gateways, delivery partners, and analytics and email tools, who have limited access to Personal Data in order to help us run our Website and services. These Service Providers are only allowed to use the data for designated tasks.

Technician Listings

The technicians and tradespeople listed on our Website are independent third parties. Any information you share with them directly is handled by them, not by Nextiom, and is not covered by this policy.

Your Rights

You have the right to access, correct, modify, delete, or limit the use of your Personal Data. If you have any concerns about how we handle your data, please contact us. You also have the right to file a complaint with your data protection authority.

Changes to this Policy

We may update this Privacy Policy from time to time, and any changes will be effective immediately upon posting. We will notify you of significant changes either by email or by posting a notice on our site.

Contact Us

For any questions about this Privacy Policy or your data, please reach out to us at info@nextiom.com.